Presales Engineer EMEA for Smartoptics

We are looking for a Presales Engineer in the EMEA region to provide technical support to our customers as well as being the link into our Product Management and R&D. Are you the one we are looking for?

Introduction

Smartoptics provides innovative optical network solutions and devices for the new era of open networks, with a customer base including enterprises and public authorities, cloud providers, internet exchanges, as well as cable and telecom operators. Now, we are looking for a Presales Engineer to support our optical devices business in EMEA. Are you the one we are looking for?

About the Role

As a Presales Engineer you will be the go-to person for all technical solution support required by customers and our sales force. You will be the external link to our customers interfacing internally with our Product Management team, TAC Support team as well as the Production Team.

As a Presales Engineer, you will work with the products in our Optical Devices and Transceiver portfolio that we develop together with leading manufacturing partners in the field. This role also involves participating in setting requirements, specifying, and qualifying products in the lab. The role involves international travelling focusing mostly on EMEA region, additional travel to US and Asia on occasion.

You will work both in the office, out in the field and in a lab environment.

You will manage details on coding for appropriate vendor support and understanding the different challenges with interop and verification of transceivers in network equipment, routers etc.

About You

To take on the role of Presale Engineer, you need to have a few years of experience so you can work independently. As a person, you should have good communication skills, an eye for both detail and the bigger picture, strong self-motivation, and a genuine interest in learning more.

You should have a Bachelors or Masters degree in Engineering Physics, Optics, or another hardware-oriented engineering field.

You should have experience in the following areas:

• Presales support to internal and external customers
• Optical Transceivers
• Working in a lab environment with instruments
• Optical Device Code development
• Optical Network Understanding
• IP Networking experience

Merits:

• Experience with telecom/networking products

• Experience with optical systems and optical instruments

• Experience of presales or other sales or product supporting function

• IP over DWDM experience

To succeed in this role, you need self-drive and engagement. You should be curious and fearless. Proficiency in English is required, and since we speak Swedish in the office, a willingness to learn Swedish is necessary if you dont already speak it.

What We Offer

At the Stockholm office, Smartoptics is gathered in one place. We have a culture of openness and involvement. If you thrive on a dynamic environment and love being involved in problem-solving, theres a great chance youll enjoy working with us! We have an ambitious roadmap ahead and offer strong development opportunities for our employees.

About Smartoptics

Smartoptics is a Scandinavian company offering innovative fiber-optic network solutions and components for the new era of open networks. We solve technical challenges in networks to enhance our customers competitiveness. Smartoptics customer base today includes hundreds of companies, such as government clients, cloud providers, and cable and telecom operators. Smartoptics was founded in 2006 and has its headquarters in Oslo. The Stockholm office houses about 70 great colleagues, characterized by a culture of innovation and drive. Across the company, there are currently 120 employees. Our modern office is just a stones throw from the Kista subway station and the Helenelund commuter train station.