PATIENT CARE COORDINATOR

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PATIENT CARE COORDINATOR Req #: 243708 Department: UW MEDICAL CENTER DIGESTIVE HEALTH CENTER Job Location: UW Medical Center - Montlake Posting Date: 02/25/2025 Closing Info: Closes On 03/14/2025 Salary: $4,220 - $6,042 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. The UW Medical Center- Digestive Health Center has an outstanding opportunity for a Days, Patient Care Coordinator . WORK SCHEDULE

Full-time Days; 100% FTE

Monday-Friday DEPARTMENT DESCRIPTION The Digestive Health Center at UW Medical Center - Montlake offers a full range of consultations and procedures for the care of digestive disorders and problems of the gastrointestinal system. Conditions treated include abdominal pain, gastroesophageal reflux disease, swallowing disorders, celiac disease, nutrition disorders, inflammatory bowel diseases such as Crohns disease and ulcerative colitis, disorders of the pancreas and bile ducts, and functional gastrointestinal and motility disorders such as irritable bowel syndrome. The Digestive Health Center also offers screening services for prevention and early diagnosis of gastrointestinal cancers. This includes colorectal cancer screening procedures such as colonoscopy and surveillance of other precancerous conditions such as Barretts esophagus or intestinal metaplasia of the stomach. RESPONSIBILTIES

Uses ability to triage medical information in a specific medical or surgical specialty

Requests interpreters as appropriate for appointments, admissions, and surgery.

Patient Intake/Insurance:

Answer the telephone in a professional and courteous manner and directs calls appropriately

Responsible for reviewing registration data such as demographic, insurance, referral, next of kin etc., and updating online or providing information to appropriate personnel so that an update may be done

May provide clinic charges for visit types, procedures, and surgeries to patients or prospective patients to the clinic

Contacts review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information such as history, diagnosis, prognosis, and length of stay prior to admissions; provide specific medical information to financial services to maximize reimbursement to the hospital and physicians

Coordination:

Acts as a liaison between patients, consulting physician, referring physician or outside agency to coordinate patient appointments, admission, or surgery. Will coordinate the exchange of information either written or verbal before and after patients are seen

Obtains all necessary medical records, diagnostic studies, pathology items, etc. that are needed for patient care

Coordinates the patients entry into the system to include the availability of necessary medical records, coordination of tests, procedures and appointments with all hospital departments

Scheduling: Clinic:

Schedule patient appointments by following the appropriate guidelines by clinic, department and physician

Coordinates the direct transfer of patients from outside hospitals to UWMC with physicians, medical staff and admitting through the Patient Flow supervisor.

Responsible to communicate any cancellations or changes to Admitting, Financial Clearance Center, UWP, Financial Counseling and medical staff

Scheduling: Surgery:

Acts as liaison between patient, physicians, OR, nurses, other clinics, nursing units, admitting, Financial Counseling, blood bank, lab, Radiology, OT, PT, Prosthetics, etc. for the purpose of coordinating all pre-op planning and preparation

Schedules and communicates pre-op planning and preparation to patient. Responsible for sending appointment and other relevant information to patients.

Responsible for requesting necessary surgical equipment, tools, supplies, devices, and implants (will supply necessary info for custom implants)

Manages OR block time. Releases block time and requests elective OR time through the Surgical Services Website

Responsible for scheduling, rescheduling, and canceling surgeries on ESI scheduling system. Will monitor case order day prior to surgery and make any necessary changes

QUALIFICATIONS:

High school graduation or equivalent AND two years of experience in the program specialty

Three years of Patient Support Service experience OR

An equivalent combination of education/experience ABOUT UW MEDICAL CENTER-MONTLAKE UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transits light rail station across the street. Excellence. Exploration. Education. Become part of our team. Join our mission to make life healthier for everyone in our community. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrows physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Find your place at Washingtons only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Information :

• Company : University of Washington
• Position : PATIENT CARE COORDINATOR
• Location : Seattle, WA
• Country : US

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