Support Specialist

Evotym | Distansjobb in Sverige | SE

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Support Specialist - Evotym below matches your qualifications. Good Luck: D

As a Support Specialist, you will play a crucial role in ensuring their clients receive exceptional service and support....

Are you a tech-savvy professional with a passion for customer service and a knack for problem-solving? We are seeking a Support Specialist for our client, a payment processing company focusing on high-risk industries.

About Our Client:
Our client specializes in providing payment processing and white-label gateway and wallet solutions. Over the past 6 years, they have maintained stability and growth with a dedicated team of professionals. They focus on solving problems rather than pointing out mistakes, ensuring a positive and collaborative work environment. As a Support Specialist, you will play a crucial role in ensuring their clients receive exceptional service and support.

Position: Fintech Support Specialist

Key Responsibilities:


  • Review and manage support tickets, performing manual checks on transaction statuses.
  • Resolve issues efficiently and escalate complex cases when necessary.
  • Manage Client notifications and ensure clients are informed about any updates or changes promptly.
  • Maintain a high level of client satisfaction through effective communication and problem-solving.
  • Participate in team meetings and contribute to continuous improvement initiatives.

Ideal Candidate:

  • Experience:
    • 2+ years in the fintech industry.
    • Experience in handling a high volume of support tickets and customer inquiries.
  • Skills:
    • Quick learner with the ability to adapt to new tools and technologies.
    • Detail-oriented with strong analytical and problem-solving skills.
    • Excellent organizational and multitasking abilities.
    • Strong written and verbal communication in English and Russian.
  • Personality:
    • Passionate about customer service and dedicated to providing exceptional support.
    • Responsible, proactive, and able to work independently and as part of a team.
    • Strong interpersonal skills with the ability to build and maintain positive relationships with clients and colleagues.

Location:

  • Remote work

Ready to Join Us?
If you are a proactive and customer-focused individual with a background in fintech, we would love to hear from you. Apply now to become a part of the dynamic team!


Information :

  • Company : Evotym
  • Position : Support Specialist
  • Location : Distansjobb in Sverige
  • Country : SE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Support Specialist job info - Evotym Distansjobb in Sverige above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Support Specialist job info - Evotym Distansjobb in Sverige in 02-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 02-07-2024

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