Customer Value Director

Coupa | Sverige | SE

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Coupa with the position of Customer Value Director - Coupa which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Value Director - Coupa below matches your qualifications. Good Luck: D

Provide a consistent point of contact for customers and a "concierge" into other needed Coupa functions and resources. Conduct scheduled customer check-ins....

Sweden
Services - Customer Value
/
Mid-Senior Level
/
Remote

Customer Value Directors represent the primary point of contact from Coupa to customers after customer go-live. As such, they provide three critical functions: - Work with / coach customer teams to drive customer success strategies and to achieve customer success goals. - Provide communication to customers regarding Coupa, new product capabilities and other critical information. - Provide a consistent point of contact for customers and a "concierge" into other needed Coupa functions and resources.

Responsibilities:
Participate in customer success metrics workshops
Develop customer success roadmap
Conduct scheduled customer check-ins
Drive periodic business reviews
Manage renewals
Monitor customer performance
Manage customer relationships
Establish role as trusted advisor
"OB" Coupa internal resources as needed
Share best practices ideas, product information, and relevant Coupa news.
Support/drive customer campaigns

Requirements:
Strong P2P, S2C and Strategic Sourcing domain expertise essential
Strong background in customer / client management
Entrepreneurial Attitude -
Negotiation Skills

Experience with demonstrated success in the following:
Managing client expectations
Developing and maintaining executive relationships and associated influencing strategies
Project management including managing disparate, cross-functional, cross-enterprise project teams
Ability to have value-based conversations with business executives
Strong organizational skills
Strong communication skills including professional writing skills, verbal skills and experience presenting to executive
Background in software and SaaS solutions a plus.
Minimum bachelors degree required - masters degree a plus

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Information :

  • Company : Coupa
  • Position : Customer Value Director
  • Location : Sverige
  • Country : SE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Value Director job info - Coupa Sverige above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Value Director job info - Coupa Sverige in 09-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 09-05-2024

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