Customer Solutions Engineer
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Job Title Customer Solutions Engineer Job Description
As a Customer Solutions Engineer, you will be a key member of the implementation project and service team, servicing and implementing Patient Monitoring solutions at our customer sites. The main goal of your role is to ensure successful implementations and positive customer experiences.
The majority of this position is targeted geographically within either Storstockholm/Mälardalen, Lund or Region Västra Götaland, but as a natural part of the service organization, travel outside this main focus area will be required, consequently willingness to travel is necessary for this role.
Your role:
Install, deploying, servicing and/or integrating patient monitoring hardware and software solutions.
Configuring, maintaining, and testing our products at customer sites and/or Philips Delivery Center in Upplands Väsby.
Responsibility for the whole implementation process, from planning through installation, go-live and handover.
Managing detailed quality documentation in adherence to medical directive standards.
Youre the right fit if you have :
Relevant working experience with DICOM, HL7 and Hospital Communication standards
A minimum of 2-3 years of related working experience with medical devices and understand the special character working in the hospitals is preferable.
Have a strong interest and affinity for IT solutions including knowledge on networking (CCNA, CCNP, CWNA, CWTS or equivalent) and IT infrastructures (VMWare, Hyper V, SQL Server) is preferable
Self-motivated, task-forced team player who is persistent in achieving the goals set.
Highly professional and knowledgeable approach to solving customer problems and ownership of own projects.
Drivers license (Swedish B) and willingness to travel
How we work together
We believe that we are better together than apart.
Field roles are most effectively done outside of the companys main facilities, generally at the customers or suppliers locations.
About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Learn more about our commitment to diversity and inclusion here.
If youre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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Information :
- Company : Philips
- Position : Customer Solutions Engineer
- Location : Stockholm
- Country : SE
How to Submit an Application:
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Post Date : 2025-02-02
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