Key Account Manager automotive global account program

Your Role The Key Account Manager (KAM) is responsible for managing the entire commercial customer journey, including relationship management and business development activities for a dedicated portfolio of accounts. As the primary Kuehne+Nagel representative, you will qualify account intelligence, translate this into actionable business targets, and ensure these are captured in an evolving customer strategy. You will build strong, direct relationships with key customer stakeholders and manage key account activities in line with Kuehne+Nagels Key Account Program guidelines.

Your Responsibilities

• Manage key accounts according to agreed targets and company guidelines, identifying customer needs and promoting Kuehne+Nagels service portfolio.
• Gain deep understanding of the customers business model, decision-making processes, and competitive environment.
• Negotiate rates and service contracts with customers, ensuring that all commercial requirements are documented and maintained.
• Ensure compliance with Kuehne+Nagel sales management systems (CRM/CoreLog), maintaining up-to-date and accurate information.
• Monitor and report on key performance indicators such as pipeline activity, financials, and consulting activities.
• Lead structured review sessions with customers to assess strategy, priorities, and operational performance.
• Drive continuous improvement, innovation, and operational excellence in collaboration with internal stakeholders and customers.

Your Skills and Experiences

• Bachelors in International Studies, Business, Engineering, or related field; Masters in Supply Chain preferred.
• 5-10 years of sales experience, ideally in the automotive sector.
• Proven success in business development, consultative selling, and up/cross-selling.
• Strong understanding of supply chain logistics (air, sea, road, contract logistics).
• Skilled in negotiation, persuasion, and stakeholder management.
• Competitive, results-driven mindset.
• Fluent in English.
• Willingness to travel.
• Experience managing global and virtual teams is a plus.

Good Reasons to Join At Kuehne+Nagel, we are committed to becoming the most trusted supply chain partner supporting a sustainable future. Our Roadmap 2026 strategy is built on four cornerstones and guide our daily operation: the Kuehne+Nagel Experience, Digital Ecosystem, Living ESG, and Market Potential. We are dedicated to providing an extraordinary experience for both our employees and customers, leveraging innovative technology, data, and automation to stay ahead in the ever-changing market. Location can be anywhere in a Kuehne+Nagel offices in Sweden.

About Kuehne+Nagel

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the worlds leading logistics companies. As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

CONTACT

Gudrun Johnson

gudrun.johnson@kuehne-nagel.com