Junior IT Analyst

Location: Stockholm, Sweden​ Employment Type: Full-Time​ Experience Level: 1-2 Years​ About Söder Renovering AB: Established in 2023, Söder Renovering AB is a burgeoning renovation company based in Stockholm, specializing in comprehensive building and renovation services, including bathroom and kitchen remodels, as well as painting and construction projects. As a new entity, we are committed to establishing robust IT processes to ensure seamless operations and exceptional service delivery. Key Responsibilities: Manage Internal IT Processes: Oversee all internal IT functions, including website updates and maintenance of internal portals, ensuring they align with organizational standards and effectively support business operations.​ Collaborate with Internal Teams: Work closely with various departments to facilitate the prompt resolution of IT-related issues, fostering effective communication and teamwork.​ Incident Management: Act as the Incident Manager for our core services, coordinating responses to incidents to minimize system downtime and ensure timely resolutions.​ In-Depth Troubleshooting: Conduct thorough troubleshooting at both software and network levels to identify and resolve technical problems efficiently.​ Monitor and Escalate Alerts: Keep a vigilant eye on internal alerts, managing and escalating incidents as necessary to maintain optimal system performance.​ Documentation: Accurately document and track all alerts and incidents, utilizing this information to drive continuous system improvements and optimizations.​ Qualifications: Educational Background: Bachelors degree in Information Technology, Computer Science, or a related field.​ Experience: 1-2 years of experience in IT service management, incident management, or a related role.​ Technical Proficiency: Solid understanding of IT infrastructure, including website management, internal portals, software, and network troubleshooting.​ Problem-Solving Skills: Strong analytical abilities with a keen attention to detail, capable of diagnosing and resolving technical issues effectively.​ Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.​ Why Join Söder Renovering AB? At Söder Renovering AB, we value innovation, collaboration, and continuous improvement. Joining our team means contributing to a culture that prioritizes excellence and professional growth. We offer competitive compensation, comprehensive benefits, and opportunities for career How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to services@soderrenovering.se. Please include "IT Process and operations engineer" in the subject line.​ Söder Renovering AB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.