IT Service Transition Coordinator and RTE

This is Worldline

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We are looking for a junior talent to grow into the role of IT Service Transition Coordinator (ITSTC) and RTE working with our four DevOps teams delivering and running our acquiring processing services in the most efficient way. Our culture is heavily based on empowerment, trust, commitment and lean-agile ways of working while still being compliant to policies, standards and regulations.

The role ITSTC is supporting our DevOps teams in continuously building and deploying our acquiring IT services while still being compliant to our policies and regulations with a strong agile approach. This includes ownership of IT service transition related processes including continuous change, release and test management and more. The role also includes to support our value stream in various audits related to the ITSTC domain and to represent your team in Worldline centre of excellence communities.

The role as RTE includes acting as a servant leader and coach for our value stream in continuously delivering real outcome that our customers love yet works for our business. This includes facilitating our Agile Release Train (ART) events, managing risks and interdependencies, coaching and mentoring, ensuring alignment across our teams, other ARTs and with external stakeholders, and to promote continuous improvement.

This is an entry-level opportunity for you wanting to learn this role in practice from the best and with a relevant academic degree and limited work experience. You will be coached into the role by a senior RTE and ITSTC also acting as your mentor. In this role you will be based in Stockholm, Sweden, and report to the CTO of Commercial Acquiring Technologies.

Signs of Success

• You set your team first and are a role model in commitment, accountability and driving the end result forward.
• Are adaptable, a fast learner and are passionate about lean-agile ways of working and cultures and how to make them work in a regulated environment (we are a licensed payment institute)
• Have some experience in implementing processes and guidelines for an lean-agile environment, preferably from a regulated environment
• Are comfortable in presenting in front of large groups, leading discussions with a mentality to challenge the status quo and a desire to continuously grow.
• Being self-acting and taking initiatives
• Like working in an international environment, interacting with many stakeholders in a high-performance culture

Who Are We Looking For

People who can drive positive change, step up and show whats next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Bachelors degree or equivalent working experience
• Knowledge of lean-agile ways of working including Scrum, Kanban and SAFe
• Knowledge of ITIL ITSM and the IT Service transition domain
• Collaboration, communication, and speaking-your-mind with respect to those around you is of high importance for us in addition to a curious mentality, willingness to grow and exchange your ideas and knowledge together with your teammates.
• Are fluent in Swedish and English
• Experience from a regulated environment like payments or any other regulated domain is an advantage
• Basic knowledge on tools like Jira, Confluence and Monday.com

Perks & Benefits

At Worldline, youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Health contribution
• Health check - Every 2:nd year
• Pension: BTP1 & BTP2
• Private Health Care Insurance (Euro Accident)
• Parental pay and 12 months pension during parental leave
• Opportunity to hybrid working according to company standard
• Benefit portal with many great offers, plus more.

Shape the evolution

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.