Market Area Director S&W Europe

Be part of the change

Volvo Cars is in the midst of a transformation journey. We operate in a fast-changing industry and are growing globally. Our culture encourages continuous improvements, cross-functional and diverse collaboration as well as creativity and passion. People who make a difference are the fuel that has built one of the most recognizable brands in the world. We dare to be disruptive and creative, and we dare to say what others do not. Our creative strategy embraces this and encourages us to be bold and take risks. Fueled by our purpose, Freedom to Move, we are redefining the automotive industry and the consumer experience across all digital and physical touchpoints of our brand globally. To do this, we rely on the drive, commitment and expertise of people who want to make a change. We rely on people who care!

Commercial Management Team M&FS - let’s introduce ourselves.

You will be part the Commercial Management team within Mobility and Financial Services (M&FS), where our vision is to drive customer retention, increases margins and enable growth through managing our fleet operations, financial products and partnerships. We work together with our business partners and stakeholders to deepen our understanding of our customer behavior, create transparency of our financial performance and influence and drive decisions through the organization. Here you will be part of shaping the future of the company through innovative commercial activities of auto insurance, one of our most prioritized areas. Of course, we have fun whilst doing it!

Background:
The automotive industry is changing. Apart from great vehicles, customers today expect omni-channel interactions, transparent pricing, flexible and personalized offerings, and in general a hassle-free ownership experience. From a financial services perspective, this means we need to re-define and future proof parts of our business setup such as, sales processes, offer portfolio, commercial policies, risk management, funding, etc., to meet customer demands and sustain a commercially viable business.

What you will do:

• Overall responsible for the Financial Services Partnership business for a defined market area - for South-West Europe (Belgium, France, Spain, Portugal, Italy) plus South Africa, Brazil and Mexico.
• Drive the short, mid and long term business planning and target setting process with the markets.
• Drive and support markets to achieve their business performance targets (volume growth , penetration levels ,renewals, commission income)
• Together with the markets develop corrective actions when required to recover the market volumes, penetrations and commission income.
• Identify, drive and coordinate new business development and volume/profit opportunity initiatives.
• Take appropriate actions together with the NSC following the Dealer Satisfaction Surveys on Finance Partners
• Implement regular monitoring of competitiveness – price/content – in the markets.
• Follow-up of all contract terminations and renewals and take appropriate actions as contract renewal, contracts changes or Partner change (RFQ’s).
• Secure legal, tax, accounting and treasury compliance of all contracts and/or business structures.
• Take appropriate actions following the yearly evaluations of our Partners.
• Build and maintain relationships with strategic finance partners.
• Promote and organize best practice sharing between markets.
• Ensure a good understanding of all financial products and keep track of an up to date product description of all financial agreements, fill product and offer gaps where they exist

Are you up for the challenge?

What We Are Looking For:
Market Area Director Financial Services is responsible for driving Financial Services Business strategy across assigned European markets. The successful candidate will have strong market knowledge, excellent business acumen, consumer-oriented mindset, and good communication skills. They will be experienced in driving the business planning, target setting, and following up, and will be able to work closely with Central Teams of Financial Partners to provide market feedback, steer the business and develop corrective actions when required. You will report directly to our Head of Finance Partnerships.

What You Will Bring to Volvo:

• Broad Financial Services experience with background in financing
• 10+ years of relevant experience
• Strong affinity and desire to work in an international context.
• High degree of business acumen and understanding of automotive business
• Track record of driving Financial Services improvements and working with a Team that spans across multiple markets
• Excellent communication and interpersonal skills
• Fluent in English, both written and spoken (Spanish or French would be additional advantage)

Location:
Preferably you be based in Europe as the home market, favouably from Spain or France.

Travel:
Some travel will be required mainly across Europe.

How to apply:
Does this sound like your next challenge? Welcome with your application by submitting your resume no later than 14 June 2024

We do not accept email applications directly, so we welcome your application via the link. We are reviewing applications on a rolling basis so dont delay sending in your interests.