Senaste jobbinformationen från RS Group för tjänsten som Customer Service Executive. If the Customer Service Executive lediga tjänsten i Kista matchar dina kvalifikationer, vänligen skicka din senaste ansökan eller CV direkt via den uppdaterade Jobkos-portalen.
Observera att det inte alltid är enkelt att söka jobb, eftersom kandidater måste uppfylla vissa krav från företaget. Vi hoppas att karriärmöjligheten hos RS Group för tjänsten som Customer Service Executive nedan matchar din profil.
Plats: This is a hybrid role, offering a combination of being able to work remotely and from our Kista office. Contract Type: Full-time, permanent role The Opportunity In this role, you will play a key part in creating an exceptional customer experience, with the customer truly at the heart of everything we do. You will deliver high‑quality service across our communication channels and become a trusted point of contact, helping ensure that customers choose RS time and time again. As the Första line of support, you will quickly assess each situation and guide customers to the right department, ensuring they receive the most effective and efficient service possible. Your ability to understand customer needs, offer the right assistance, and maintain a positive, solution‑focused approach will make you an essential contributor to our service excellence. What You Will Be Doing Handle customer inquiries across phone, email and chat, providing accurate information and resolving issues efficiently. Ensure a positive customer experience by listening to needs, offering solutions, and escalating complex cases to the right teams when needed. Support customers with technical questions, returns, complaints, order issues and delivery challenges. Maintain strong knowledge of our products, services and internal processes to deliver confident, high-quality support. Process customer orders correctly and manage your own customer portfolio to ensure consistent service. Handle customer data securely and in line with GDPR and Företag policies. Identify relevant sales opportunities during interactions and
Om tjänsten:
Företag: RS Group
Tjänst: Customer Service Executive
Arbetsplats: Kista
Land: SE
Så här skickar du in en ansökan:
Efter att ha läst och förstått kriterierna och minimikraven som förklaras i jobbannonsen Customer Service Executive at the office Kista ovan, vänligen färdigställ dina ansökningshandlingar såsom personligt brev, CV, kopia av examensbevis och andra bilagor. Skicka in via länken 'Nästa sida' nedan.
DENNA JOBBANNONS HAR GÅTT UT (Över 30 dagar sedan).
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