| Tjänst | Head of Customer Base Management |
| Publicerad | 06 Jul 2026 |
| Utgången | 05 Aug 2026 |
| Företag | Telia Företag |
| Plats | Stockholms län | SE |
| Anställningsform | Full Time |
Senaste jobbinformationen från Telia Företag för tjänsten som Head of Customer Base Management. If the Head of Customer Base Management lediga tjänsten i Stockholms län matchar dina kvalifikationer, vänligen skicka din senaste ansökan eller CV direkt via den uppdaterade Jobkos-portalen.
Observera att det inte alltid är enkelt att söka jobb, eftersom kandidater måste uppfylla vissa krav från företaget. Vi hoppas att karriärmöjligheten hos Telia Företag för tjänsten som Head of Customer Base Management nedan matchar din profil.
We are looking for a Head of Customer Base Management (B2B) to join us at Telia.
What you’ll doAs Head of Customer Base Management, you'll lead how Telia develops customer relationships across the entire B2B lifecycle – from onboarding and engagement to retention, growth, and win-back. You'll lead a highly skilled team and work closely with Product Management, Commercial Management, Marketing & GTM, Sales, and Data & Analytics to turn customer insight into business impact. Lead, coach, and develop a high‑performing, collaborative and inclusive team. Shape and continuously evolve Telia's B2B customer lifecycle strategy across onboarding, engagement, retention, upsell, cross‑sell, and win‑back. Create customer value through lifecycle programs, customer journeys, targeted communication, and data‑driven activation initiatives. Partner across functions to transform customer insight and analytics into actions that improve customer experience, retention, profitability, and growth.
What will help you thriveWhen you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.
PlatsSolna
Equal opportunitiesAt Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual's needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.
ContactGrete Lahtvee, Talent Acquisition Partner, .
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