Swedish Player support specialist for gaming department in Sofia Bulgaria at Mercier Consultancy

Jobbbeskrivning:

Senaste jobbinformationen från Mercier Consultancy för tjänsten som Swedish Player support specialist for gaming department in Sofia Bulgaria. If the Swedish Player support specialist for gaming department in Sofia Bulgaria lediga tjänsten i Göteborg matchar dina kvalifikationer, vänligen skicka din senaste ansökan eller CV direkt via den uppdaterade Jobkos-portalen.

Observera att det inte alltid är enkelt att söka jobb, eftersom kandidater måste uppfylla vissa krav från företaget. Vi hoppas att karriärmöjligheten hos Mercier Consultancy för tjänsten som Swedish Player support specialist for gaming department in Sofia Bulgaria nedan matchar din profil.

Mercier Consultancy is excited to announce an opening for a Swedish Player Support Specialist in our dynamic gaming department located in Sofia, Bulgaria In this role, you will serve as the primary support contact for our Swedish-speaking gaming community, ensuring they receive outstanding assistance and a fantastic gaming experience.

As a Player Support Specialist, you will handle player inquiries, troubleshoot game-related issues, and contribute to a welcoming and supportive environment. We are looking for individuals who are passionate about gaming and possess strong communication skills to effectively engage with our players.

• Provide exceptional support to Swedish-speaking players through email, chat, and social media platforms
• Resolve technical issues, gameplay questions, and account-related inquiries
• Document all player interactions and support requests accurately in our database
• Collaborate with other teams to resolve complex player issues effectively
• Gather and relay player feedback to the development team for continuous product improvement
• Create a positive and engaging community for players through excellent support
• Stay informed about the latest gaming trends and developments relevant to our offerings

Requirements

• Fluency in Swedish and English, both written and spoken
• Excellent communication and customer service skills
• Prior experience in player support or a customer-facing role is a plus
• A strong passion for gaming and understanding of gaming culture
• Strong problem-solving skills with keen attention to detail
• Ability to work independently as well as in a collaborative team environment
• Familiarity with customer support software and gaming platforms is advantageous

Benefits

• Financial support during rePlats (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training sessions from the office
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Om tjänsten:

• Företag: Mercier Consultancy
• Tjänst: Swedish Player support specialist for gaming department in Sofia Bulgaria
• Arbetsplats: Göteborg
• Land: SE

Så här skickar du in en ansökan:

Efter att ha läst och förstått kriterierna och minimikraven som förklaras i jobbannonsen Swedish Player support specialist for gaming department in Sofia Bulgaria at the office Göteborg ovan, vänligen färdigställ dina ansökningshandlingar såsom personligt brev, CV, kopia av examensbevis och andra bilagor. Skicka in via länken 'Nästa sida' nedan.