Swedish Speaking Travel Support Representative – Sofia at Cross Border Talents

Jobbbeskrivning:

Senaste jobbinformationen från Cross Border Talents för tjänsten som Swedish Speaking Travel Support Representative – Sofia. If the Swedish Speaking Travel Support Representative – Sofia lediga tjänsten i Uppsala matchar dina kvalifikationer, vänligen skicka din senaste ansökan eller CV direkt via den uppdaterade Jobkos-portalen.

Observera att det inte alltid är enkelt att söka jobb, eftersom kandidater måste uppfylla vissa krav från företaget. Vi hoppas att karriärmöjligheten hos Cross Border Talents för tjänsten som Swedish Speaking Travel Support Representative – Sofia nedan matchar din profil.

Plats: Sofia, Bulgaria
Work Model: Hybrid
Working Hours: Monday – Friday | 10:00 – 19:00
Employment Type: Full-time

Role Overview

We are looking for a Swedish-speaking Travel Support Representative to join our customer-focused team supporting a global travel marketplace. In this role, you will assist travelers throughout their journey by providing high-quality support related to flights, accommodation, car rentals, and other travel services.

This is an excellent opportunity for candidates who enjoy helping people, have strong communication skills, and are looking for a stable role with standard working hours and a healthy work-life balance.

Responsibilities

• Handle customer inquiries via inbound and outbound calls, email, and chat
• Provide accurate information and effective solutions related to travel services
• Ensure customer satisfaction by addressing concerns with empathy and professionalism
• Work towards individual and team KPIs
• Maintain and update customer information in internal systems
• Build and maintain basic knowledge of the clients products and services
• Participate in training and quality improvement initiatives

Requirements

• Fluent Swedish (spoken and written)
• Good level of English
• Strong communication and customer service skills
• Confident using computers and multiple systems
• Ability to multitask in a fast-paced environment
• Flexible and adaptable to change
• High school diploma (customer service experience is a plus)
• Availability to work fixed weekday shifts

What We Offer

• Full-time role with standard working hours (Mon–Fri, 10:00–19:00)
• Monthly Salary: 1,840.65 EUR
• Monthly performance-based bonus
• Hybrid working model
• Fully paid training and onboarding
• Continuous learning and development programs
• Career growth and internal mobility opportunities
• Health and wellbeing initiatives
• RePlats support provided, will be discussed at later stages of the recruitment process

Additional Benefits (Applicable to All Roles)

• Monthly transportation/internet allowance of 50 BGN net, paid in addition to the base salary
• Additional compensation for night shift hours (if applicable), in line with Företag policy
• 500 BGN bonus for important life events (marriage, birth or adoption of a child, university graduation)
• Medical plan including health and dental care
• Life insurance
• Multisport Card 
• Corporate discounts on various goods and services

Important Note

Non-EU candidates must have a valid work permit for Bulgaria to be considered.

Om tjänsten:

• Företag: Cross Border Talents
• Tjänst: Swedish Speaking Travel Support Representative – Sofia
• Arbetsplats: Uppsala
• Land: SE

Så här skickar du in en ansökan:

Efter att ha läst och förstått kriterierna och minimikraven som förklaras i jobbannonsen Swedish Speaking Travel Support Representative – Sofia at the office Uppsala ovan, vänligen färdigställ dina ansökningshandlingar såsom personligt brev, CV, kopia av examensbevis och andra bilagor. Skicka in via länken 'Nästa sida' nedan.

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